|
|
|
|
|
 |
|
 |
|
General Delivery Information
If an item is out of stock we will contact you to inform you of a proposed delivery date or alternative options. All items are sent by a service that will require a signature on receipt of delivery, this will be proof that the order has been delivered to you. Items will be returned to us if a signature is not available and the items are not collected from the delivery organisation after a card has been left. |
|
|
For any queries regarding the whereabouts of your order, please contact customercare@plusinboots.co.uk Stating your order reference, name and contact number and we will contact you as soon as possible.
Boots and shoes will always be delivered as individual packages.
Orders placed on a weekend or bank holiday will be processed the next working day.
We welcome all BFPO addresses.
|
|
| UK |
|
UK Standard Delivery (Including the Channel Islands and Northern Ireland).
Items in stock we aim to deliver to you within 7 working days from the date we receive the order.
Delivery Service - Royal Mail Tracked
Boots @ £6.50 per pair
Shoes & Accessories @£5.50 per pair/item.
UK Express Delivery (Excluding Channel Islands this is charged at Western Europe Express rates)
Orders received by us before 12:00 midday are delivered in 1 working day. Orders received after 12:00 midday are delivered in 2 working days.
Delivery Service – Corporate Express
Boots @ £12 per pair
Shoes & Accessories @£12 per pair/item
|
|
|
|
|
| Western Europe |
|
|
Europe Standard Delivery
Items in stock we aim to deliver to you within 7 working days from the date we receive the order.
Delivery Service - Royal Mail International Signed For
Boots @ £15.00 per pair
Shoes & Accessories @£8.00 per pair/item.
Europe & Channel Islands Express Delivery
Orders received by us before 12:00 midday are delivered in 24 hours. Orders received after 12:00 midday are delivered in 48 hours.
Delivery Service – Corporate Express
Boots @ £28 per pair
Shoes & Accessories @£28 per pair/item |
|
|
Western Europe List of Countries:
Austria, Belgium, Denmark, Finland, France, Germany, Greece, Iceland, Ireland, Italy, Luxembourg, Netherlands, Norway, Portugal, Spain, Sweden, Switzerland
European countries not listed here will be charged at Rest of World rate. |
|
USA & Canada
We have negotiated a special rate for our USA & Canada customers. If you are ordering boots it is more beneficial to use the Express Delivery as it is the same price as the Standard service. |
|
|
USA & Canada Standard Delivery
Items in stock we aim to deliver to you within 10 working days from the date we receive the order.
Delivery Service - Royal Mail International Signed For
Boots @ £20.00 per pair
Shoes & Accessories @£20.00 per pair/item.
USA & Canada Express Delivery
Orders received by us before 12:00 midday are delivered in 48 hours. Orders received after 12:00 midday are delivered in 72 hours.
Delivery Service – Corporate Express
Boots @ £20.00 per pair
Shoes & Accessories @£20.00 per pair/item |
|
|
|
| Rest of the World |
|
|
Rest of the World Standard Delivery
Items in stock we aim to deliver to you within 10 working days from the date we receive the order.
Delivery Service - Royal Mail International Signed For
Boots @ £20.00 per pair
Shoes & Accessories @£15.00 per pair/item.
Rest of the World Express Delivery
Orders received by us before 12:00 midday are delivered in 72 hours. Orders received after 12:00 midday are delivered in 98 hours.
Delivery Service – Corporate Express
Boots @ £40 per pair
Shoes & Accessories @£35 per pair/item |
|
|
|
| Returns Policy |
|
|
If you are not completely satisfied with your purchase, PlusinBoots are happy to exchange or refund in full any purchase. Please note that goods must be returned unworn and undamaged and in their original packaging with the original purchase receipt within 14 days of receipt.
To return please complete returns section of PlusinBoots receipt, stating whether you require a refund or exchange and the reason for return. We advise that these be sent back to us at the following address by Royal Mail Signed For or a via a courier service so that they are insured for you and are traceable. Please note the cost of returning goods to PlusinBoots is borne by you. PlusinBoots cannot accept responsibility for goods lost in transit.
|
|
|
| Returns Address: |
|
|
Customer Care Department
Plus in Boots Ltd.
Unit B
Canford Business Park
Magna Road
Wimborne
Dorset
BH21 3AP
England
We will endeavor to process returns as soon as they arrive. However please allow up to 10 working days for your refund or exchange to be fully processed.
If you have any queries regarding a return or exchange please contact us at customercare@plusinboots.co.uk |
|
|
| Statutory Rights & Faulty Goods: |
|
|
Your statutory rights are not affected when returning any product to Plus in Boots. All Plus in Boots goods are checked for quality before they are sent to you. Footwear should only be fitted on a carpet for protection. Returned goods found to be damaged, marked, soiled, worn or scratched will not be refunded or exchanged. Refunds or exchanges will not usually be given for goods returned without a PlusinBoots returns form and full adherence to our terms and conditions. Returns must be made within 14 days of receipt. Returned goods must be in their original packaging. We reserve the right to deduct the value of repackaging for any goods not returned in their original packaging. All returns should be accompanied by original documentation for credit purposes, and clearly state the reason for return. It is recommended that you obtain proof of posting when returning goods, we cannot be held responsible for goods lost in transit. Postage charges for returned goods are the full responsibility of the purchaser, and are not refundable by PlusinBoots.
In the case of 'faulty' unworn goods, the Sale of Goods Act 1979 (as amended) states that consumers are allowed reasonable time within which to reject the goods for repair, exchange or full refund. Exchanges or full refunds will be issued if products experience manufacturing defects or failure in use. PlusinBoots cannot guarantee against standard wear and tear and we reserve the right to seek a second opinion from an independent body when defect inspections are required. Where goods are returned to PlusinBoots due to manufacturing defects or failure in use but are not actually found to be as a result of defect or failure, PlusinBoots will not reimburse the cost of the customer posting the goods back to PlusinBoots. |
|
|
|
|
|
 |
|
 |
|
|
|
|
View Shopping Bag
